Flexible options designed to fit your needs and budget
We accept various payment methods including bank transfers, credit/debit cards, and mobile money. All payments are processed securely, and your financial information is never stored on our servers.
Absolutely! We understand that finding the right therapist is crucial for effective therapy. You can request a change at any time through your account settings or by contacting our support team.
To verify your student status, you'll need to upload a clear photo of your valid student ID through our secure verification portal. Once verified, the student discount will be automatically applied to your account.
Yes, you can cancel your subscription at any time through your account settings. You'll continue to have access to your benefits until the end of your current billing period. We don't charge any cancellation fees.
We have a 24-hour cancellation policy. If you need to reschedule, please do so at least 24 hours before your appointment to avoid being charged for the session. Emergencies are handled on a case-by-case basis.
If you're not satisfied with your first therapy session, we'll offer you a session with a different therapist at no additional cost. Your mental health journey matters to us, and we're committed to helping you find the right support.